FAQs and official info on every feature. Can’t find your question here, contact us.
GENERAL QUESTIONS
FTech Labs develops performance-critical financial technology solutions for FX, Stock, and Crypto markets. While its most powerful products are designed for colocation environments, it also develops high-value solutions beyond colocation.
As an organized exchange, we are a certified product provider at the Istanbul Stock Exchange. There are different exchanges we have evaluated for integration, but there is no exchange that has been integrated yet. However, our product can be used for the FX market.
If the target exchange aligns with our strategic goals, we are happy to support our clients in trading across different markets and collaborate on expanding their opportunities.
You can contact us to discuss your needs and see a demo of our products. Once you decide to proceed, we coordinate with your chosen brokerage firm to facilitate the necessary process while providing full support along the way.
To use BIST colocation, you must work with brokerage firms affiliated with the exchange. Many brokerage firms already have colocation infrastructure. You can work with one of our partnered brokers or any brokerage firm that provides colocation services. FTech Labs provides its products by utilizing the colocation environment of your selected broker.
The servers are provided either by the brokerage firm or the client. FTech Labs assists in determining the required server specifications to ensure optimal performance.
If the required infrastructure (such as servers in colocation, data flow, exchange connections etc.) we can access the server and complete the installation within the same day.
The demands and comments of our customers are highly valuable for us and play a significant role in the continuous improvement of our products. If a request enhances the overall product, we implement it free of charge as quickly as possible. However, for requests that are exclusive to a specific client, we handle them as separate development projects.
ARKHON
- Single Stock
- Future Arbitrage
- Index Arbitrage
- FX Arbitrage
- Conditional Order
- TWAP
If it will be used for Istanbul Stock Exchange, it should be used in colocation since it operates using the ITCH data feed and OUCH order transmission protocol. However, for FX and Crypto markets, the deployment location depends on the liquidity provider (LP) or the exchange being used.
For optimal performance, we recommend running it on a physical server.
We recommend dedicating the entire server’s resources to a single installation or client for optimal performance. However, depending on workload, resources can be isolated to support two installations or clients. If the server will be shared among multiple clients, its specifications should be planned accordingly.
We offer a high-performance web-based interface designed for an optimal user experience. Traders can access it through any browser (Chrome recommended) via a VPN provided by their brokerage firm's IT team. The interface allows full management of trading strategies, real-time monitoring of orders and transactions in detail, and configuration of system settings.
TRADESCOPE
Since BIST Dropcopy connections can be made with remote access, it can be run either in colocation or on a server in its own data center.
It can also run on a virtual server with average specifications.
We offer a high-performance web-based interface designed for an optimal user experience. With support from the brokerage firm's IT team, it can be accessed through any browser (Chrome recommended). The interface allows users to monitor all positions, view comprehensive risk data, and manage multiple user roles with customizable permissions, enabling a structured authorization hierarchy.